Support

Support

Q: Can I get some samples?
A:

Yes, Sample order is available for quality check and market test .But you need to pay for it.

Q: Do you have a minimum order quantity?
A:

Yes, we require all international orders to have a minimum order quantity.

Q: What’s delivery time?
A:

It usually takes about 3-5 working days for small order and 10-15 days for big order.

Q: What kinds of payment methods do you accept?
A:

We usually accept all kinds of payment terms. Such as T/T, L/C, Western Union. Cash.

Q: What’s your warranty terms?
A:

We warranty our materials and workmanship. Our commitment is to your satisfaction with our products. In warranty or not, it is the culture of our company to address and resolve all customer issues to everyone’s satisfaction

Q: Do you have the products in stock?
A:

Depends on your request, We have standard models in stock. Some special products and big order will be newly produced according to your order.

Q: How does your factory do the quality control?
A:

Quality is priority, we always attach the importance to quality control from the beginning to the end of the production. Every product will be fully assembled and carefully tested before packing and shipping.

Q: Can you sell spare parts?
A:

Yes, Of course. we can sell spare parts to you.

Q: I would like to know if you have a partner for export?
A:

Yes. we have the right to export and can sell all product all over the world.

Q: Can I mix different models in one container?
A:

Yes, Different models can be mixed up in one container, even one order.

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